Effective Date: June 2025
At Yeahbutt, we take pride in our product and stand by its quality. Please read our refund policy carefully before making a purchase.
Change of Mind
We do not offer refunds or exchanges if you change your mind or decide the product is not right for you.
Faulty or Damaged Products
In accordance with the Australian Consumer Law, you are entitled to a replacement or refund if the product you receive is:
Faulty
Damaged in transit
Not as described on our website
If this occurs, please contact us within 7 days of receiving your order, including:
Your order number
A description of the issue
Photos of the product and packaging (if relevant)
We’ll work with you to resolve the issue as quickly as possible.
Returns Process
If a return is approved due to a fault, we will provide instructions for how to return the item. Return shipping for faulty products is covered by us.
Contact Us
For any questions or concerns, please contact:
Yeahbutt Support Team
Email: info@yeahbutt.com.au